Q&A: Using Real AI to Improve Students' Network Experience – EdTech Magazine: Focus on K-12

This year’s top influencers are educational technology innovators, advocates and leaders. Discover the ways they’ve worked to share resources and succeed in spite of challenges.

Suchi Rudra is a writer whose work has appeared in The New York Times, BBC and Vice, among other publications.

Suchi Rudra is a writer whose work has appeared in The New York Times, BBC and Vice, among other publications.
With the explosion of online learning and the ubiquitous use of devices in the classroom, any problem with the school network can cause a disruption for students and teachers. Juniper Networks has devised a solution: Using AI, its network automatically detects anomalies and applies predictive analytics to fix IT issues before they reach the classroom.
EdTech spoke with William Faulconer, territory account manager at Juniper Networks, about the advantages of “real AI” and how Juniper’s AI-driven technology takes K–12 network support to a new level.
DIVE DEEPER: Explore networking solutions supported by AI technology in partnership with CDW•G.
FAULCONER: I think AI might be the biggest buzzword for all technology vendors, especially in K–12. We think an AI-driven network is a network that is built from the ground up to use AI and machine learning — not an existing network solution that tries to add on AI functionality. An AI-driven network can discover and fix issues before they impact students or teachers in a classroom.
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